Each item is handcrafted using puffy thread, ensuring a unique texture and form. The process involves careful selection of materials, meticulous knitting, and a focus on quality to create one-of-a-kind pieces that are custom-sized to meet individual preferences.

Delivery times vary based on the complexity of the item and current order volume. Typically, you can expect your custom order to be ready for shipping within 2 to 4 weeks, with updates provided throughout the process.

We welcome custom orders! Simply reach out with your specific size or design requests, and we will work closely with you to create a unique piece that fits your vision and needs perfectly.

Due to the custom nature of our products, we do not accept returns or exchanges. However, if there is a defect or issue with your order, please contact us within 7 days of delivery for assistance.

To maintain the quality of your handmade puffy-knit items, we recommend gentle hand washing in cold water and laying them flat to dry. Avoid harsh detergents and direct sunlight to preserve their vibrant colors and textures.

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